Why don’t you take insurance?

Potomac Psychiatry doesn’t take insurance—rather, we work with you and your insurance company to make sure the reimbursement process is as pain-free as possible.

In our office, the way a prospective patient call often begins is with this question: “Do you take X insurance?” We understand that you’re hoping for a “Yes”. But in this article, we want to help explain how our “No” answer is better for our patients’ wellbeing.

How does our policy help you?

Our doctors aim to provide the best possible treatment for our patients. By forgoing insurance, we are not constrained by the rules and regulations that insurance companies sometimes have that can direct treatment. This can include rules about what medications are covered, the frequency or types of appointments, and other details that can be very limited for patients looking for a full recovery.

It is especially limiting for a high percentage of our patients who come to our practice after struggling with their mental health for a long time, some having tried every medication or treatment method that is typically recommended. Because we don’t take insurance, we can offer appointments within days of calling, our doctors make themselves very available to patients, often outside business hours, and they make sure that the medications prescribed are the best ones for the patient rather than the ones the insurance companies prefer.

How to get reimbursed

We don’t believe you should be the one to fill out forms and paperwork relating to insurance. Instead, the burden of administrative tasks should lie with the insurance company themselves. The way we accomplish this is by enabling you to submit an insurance reimbursement form clearly, easily, and directly. Here’s how it works:

After your appointment with one of our psychiatrists, you’ll pay cash, credit, debit, or check. After you do so, all you need to do is email our staff for an insurance-friendly print-out you can file directly with your insurance company.

This claim will have all you and your insurance company will need for reimbursement, including your insurance ID number and any specific requests from your insurance. Once you have this, you’ll just sign the form and mail it out—and once your insurance company receives the form, they will reimburse you accordingly.

We are here to help make this easy

If you are feeling anxious about how much you will be reimbursed, don’t worry: our staff is here for you to act as a middleman between you and your insurance company to get those questions answered.

Potomac Psychiatry has a hardworking administrative team dedicated to helping you take care of anything you might need outside of clinical sessions with your doctor. Here’s how we can help make this easier:

  •   We can provide the reimbursement codes your insurance company will ask for in order to determine what percentage of our fee you will get back.
  • We can call your insurance company to clarify their processing times so you can have a realistic timeline of when that reimbursement will be coming to you.
  • We answer your calls to help you with everything from submitting prior authorizations to filling out paperwork or forms you might need to ordering your lab work and genetic testing.

We are just a call, email, or text away and are always willing to do whatever it takes to lessen the stress and anxiety you already feel in your daily life. You can count on our team to make sure everything is as clear as possible regarding cost of treatment before you begin.